![]() ![]() ![]() Regarding the option for clients to pay fees, that's called a surcharge and it's not something we do for multiple reasons. I verified this on your account and you saved over $27.54 in the last 30 days from what you would have paid on a small merchant account. I'm not sure what you are referring to when you mention being penalized with a lower rate, if you are on a large merchant account, you pay less in fees if you are processing over $4,000 a month. (10% of $100,000.) You could expect to pay $15 in card-not-present FANF costs. ![]() You will be charged the card-not-present FANF rate for $10,000 of volume. Your total sales volume is $100,000 in one month. You have a single-location business with 90% card-present transactions and 10% card-not-present transactions. The card-not-present fees will still apply by volume, but only the card-not-present transactions will be used to determine that volume. If some of your transactions are card-present and some are card-not-present on the same merchant account, the card-present fees will still apply by location. What if my business has some card-present and some card-not-present? If your volume is $200 – $1,249, you'll pay 0.15% of the total volume instead of a set dollar amount. Retrieval ($20): If your customer requests their financial institution to investigate a transaction, VMS, per request, provides transaction information which automatically triggers a $20 retrieval fee.Īs with card-present rates, if you have a monthly sales volume under $200, the FANF will not apply. We will provide details of the chargeback transaction, instructions/process on how to dispute and impose a $20 fee. Each rejected deposit will automatically incur a $20 fee.Ĭhargeback ($20): Upon a consumer initiating a chargeback, the consumer's financial institution immediately and without notice impounds the exact amount of funds at dispute from your account. If the account information on file is wrong, through no fault of Vagaro Merchant Services (VMS), and we fail to verify your bank account information based on your provided information, a $20 fee will be charged for any deposit returned due to inaccurate bank account information.ĪCH Reject ($20): If your account is frozen, your financial institution may reject deposits. ACH Return ($20): Customers are required to keep banking information up to date. ![]()
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